Legal and Privacy Notices

Legal Notice

All trademarks mentioned within this website belong to their respective owners. Unless identified with the designation “COPY FREE”, the content of this website is copyrighted by Havenshire Limited (hereinafter referred to as Havenshire).

Havenshire hereby authorizes you to copy documents published by Havenshire on the World Wide Web for non-commercial use within your organisation only. In consideration of this authorization, you agree that any copy of these documents you make shall retain all copyright and other proprietary notices contained herein.

You may not otherwise copy or transmit the contents of this website either electronically or in hard copies. You may not alter the content of this website in any manner. If you are interested in using the contents of this website in any manner except as described above, please contact Havenshire’s Webmaster for information on licensing.

Individual documents published by Havenshire on the World Wide Web may contain other proprietary notices and copyright information specific to that individual document. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark or other property right of Havenshire or any third party. Except as expressly provided above nothing contained herein shall be construed as conferring any license or right under any copyright or other property right of Havenshire or any third party.

Note that any product, process, or technology in this Web site may be the subject of other intellectual property rights reserved by Havenshire or Havenshire’s partners or clients and may not be licensed hereunder.

Privacy Notice

Havenshire knows you care how information about you is used and shared. We appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting Havenshire’s web site, you are accepting the practices described in this Privacy Notice. We include our planned policy for additions to the site that are under construction.

What Personal Information About Customers Does Havenshire Gather?

The information we learn from customers helps us personalise and continually improve your browsing experience at Havenshire. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You provide information when you search, order, post a comment, or perform other methods of communication via our website or email to Havenshire. As a result of those actions, you might supply us with such information as your name, address, and phone numbers.

You can choose not to provide certain information, but then you might not be able to take advantage of some of our features. We use the information that you provide for such purposes as responding to your requests or comments, fulfilling orders such as downloadable reports, customizing future browsing for you, improving our Web site features, and communication with you.

Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use “cookies,” and we obtain certain types of information when your Web browser accesses our website.

For security purposes Havenshire sometimes collects and analyses the Internet protocol (IP) address used to connect your computer to the Internet and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes transactions under your name.

Email Communications: As part of our services to you, we sometimes send email such as newsletters about our services and products, notifications of changes to our policies, and order confirmations. If you sign up and later do not want to receive email from us other than order notifications and receipts, please adjust your “Subscription” preferences by logging into your account or clicking the Unsubscribe link in email of the type you no longer want.

Does Havenshire Share the Information It Receives?

We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless necessary in order to complete your transaction and order (such as, to provide a requested download). We do not sell or share our customers’ e-mail information.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. We reveal only the last few digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

Because of our close relationship with our sister consulting company in the USA, our website is hosted in the USA–at a facility that is Safe Harbor [sic] certified as compliant with European Union data protection requirements. In light of 2013 revelations about mass data collection by USA NSA and UK GCHQ, we believe our current arrangements are more private for you than our previous arrangements.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the “log off” link located in the side menu. That is under your control, not ours.

Conditions of Use, Notices, and Revisions

If you choose to visit Havenshire’s web site, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of our local jurisdiction. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the “Contact Us” link on the menu, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will not materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Questions

Questions regarding our Conditions of Usage, Privacy Policy, Copyright, or other policy related material can be directed to our support staff by visiting our “Contact Us” page.